1. SMS Reminders and Consent

 

When you book a service with us at Walk-In Wellness, you have the option to receive SMS reminders. By providing your mobile phone number and consenting to receive SMS messages, you agree that we may send you text messages related to your appointment(s).

 

These messages may include appointment confirmations, reminders, and notifications of any changes. Your consent to receive these SMS messages is not a condition of purchase, and you can withdraw your consent at any time by replying STOP to any message. Please note that message and data rates may apply.

2. Information Collection

 

Types of Information Collected:

 

We collect personal information such as:

• Names, email addresses, phone numbers

• Billing details for transactions

• IP addresses and browsing activity for website performance

 

This information is provided directly by our clients when they book services, make purchases, fill out contact forms, or subscribe to our newsletter.

 

Automatic Collection:

 

Certain information is automatically collected through tracking tools and website technologies when you visit our site.

3. Information Collection Processes

 

Collection Methods:

 

We collect personal information through various channels, including:

• Booking appointments

• Contact forms and inquiries

• Newsletter subscriptions and marketing sign-ups

• Transactions for services

4. Purpose of Collecting Personal Information

 

Use of Information:

 

The information collected is used for purposes such as:

• Processing transactions and booking appointments

• Conducting marketing campaigns and sending promotions

• Improving website functionality and customer experience

5. Storage, Use, Sharing, and Disclosure

 

Handling of Personal Information:

 

We prioritize the security of your personal information. All data is stored securely and used exclusively for the outlined purposes.

 

Sharing and Disclosure:

 

Your personal information may be shared with third-party services for operational purposes or disclosed to legal enforcement agencies as required by law. We ensure that all third-party services comply with privacy regulations.

6. Communication with Clients

 

Communication Methods:

 

We may use your personal information to communicate via:

• Email, text messages, or phone calls

• Marketing campaigns, promotions, and service updates

 

Opt-Out Options:

 

You can opt out of receiving these communications by following the unsubscribe instructions in the messages.

7. Cookies and Tracking Tools

 

Usage of Cookies and Tracking:

 

Our website uses cookies and tracking tools to:

• Enhance user experience

• Analyze website traffic

• Personalize content and services

 

Third-Party Tracking:

 

Third-party services like Google Analytics may also use tracking technologies. Their use of your data is governed by their own privacy policies.

8. Withdrawal of Consent and Information Management

 

Withdrawing Consent:

 

You may withdraw your consent for the collection of personal information at any time. Instructions for managing your personal information and preferences are available on our website.

9. Privacy Policy Updates

 

Policy Changes:

 

We reserve the right to modify this privacy policy at any time. Updates will take effect immediately upon posting on our website. Any significant changes will be communicated to users through available contact methods.

If you have any questions or concerns about this privacy policy, please contact Walk-In Wellness.