Terms and Conditions

Welcome to Walk-In Wellness, a wellness center located at 1046 Montgomery Road, Altamonte Springs, FL. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing our website or utilizing our services, you agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree, you must discontinue use of our website and services.

2. Services Provided

Walk-In Wellness offers a variety of med spa and wellness services, including but not limited to aesthetic treatments, wellness consultations, and therapies. Specific terms and conditions may apply to individual services and will be provided at the time of booking.

3. Medical Disclaimer

Walk-In Wellness does not provide medical advice, diagnosis, or treatment unless explicitly stated as part of the service. Results from treatments may vary, and no guarantees are made regarding specific outcomes. Consult with a licensed medical professional before beginning any treatment or wellness program.

4. Appointments and Cancellations

Booking: Appointments can be scheduled through our website, by phone, or in person.
Cancellations: We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee.
Arrivals: Please arrive at least 15 minutes before your scheduled appointment. Late arrivals may result in reduced treatment time.

5. Payment and Refund Policy

Payment: Full payment is required at the time of service or booking, as applicable.
Refunds: Services are non-refundable. In the event of dissatisfaction, we will work to address your concerns through follow-up consultations or alternative solutions.
Packages: Prepaid packages and gift cards are non-refundable and must be used within the specified period.

6. Gift Cards and Promotions

Gift cards and promotional offers are subject to expiration dates and additional terms, as stated at the time of purchase. Promotions cannot be combined with other discounts or offers unless explicitly stated.

7. Privacy and Data Use

Your personal information is collected and used in accordance with our Privacy Policy, which outlines how we protect your data and ensure compliance with applicable laws.

8. Website Use

Content Ownership: All content on our website, including text, images, and branding, is the property of Walk-In Wellness. Unauthorized use is prohibited.
Accuracy: While we strive for accuracy, we do not guarantee that all website information is current or free of errors.

9. Liability Limitations

Walk-In Wellness is not liable for any damages resulting from the misuse of services or failure to follow pre- or post-treatment instructions. We are not responsible for interruptions to website access or technical issues beyond our control.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our website and services indicates your acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the state of Florida. Any disputes arising from these terms shall be resolved in the courts of Seminole County, Florida.

12. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at:

Walk-In Wellness
1046 Montgomery Road
Altamonte Springs, FL
877-843-9123

Need Assistance?

We’re Here to Help!